Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict

Name: Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict
Brand: Program on Negotiation
Availability: OutOfStock
Rating: 5 (1 reviews)

By William Ury

0 - Used - good

Description

Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs ociated with conflict by addressing them as they arise.

Product details

Binding:

Paperback

Release Date:

1993-04-01

Publication Date:

1993-04-01

Publisher:

Program on Negotiation

Languages:

Published: English, Original: English

ISBN10:

1880711036

Weight:

340 g

Height:

15.8 cm

Width:

22.8 cm

Thickness:

1.9 cm

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