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Total Quality Management
By Sunil Sharma
0 - Default Title
Description
Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability.
Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals.
Key Features
? Detailed coverage of the management of planning, designing, controlling and improving quality in products and services
? Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots
? Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
484
Release Date:
2018-08-27
Publication Date:
2018-06-01
Publisher:
SAGE Text
Languages:
Original:
English
ISBN10:
93528051279351502813
ISBN13:
9789351502814
Weight:
927 g
Height:
189 cm
Width:
246 cm
Thickness:
26 cm
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