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Workplace Conflict Resolution Essentials For Dummies

By Vivian Scott

Product Image: Workplace Conflict Resolution Essentials For Dummies

Workplace Conflict Resolution Essentials For Dummies

By Vivian Scott

Only 1 item left in stock
Description
Learn to: - Manage conflicts and restore peace in the workplace - Create and maintain a positive working environment - Maximise the potential of your team and improve productivity Address conflicts, resolve disputes and restore peace Working your way through conflict in the office can present unexpected challenges, but there's no reason to feel unprepared. With this helpful guide, explore different approaches to negotiating and mediating a successful resolution for you and your team. - Understand conflict at work - discover some contributors to conflict and tap into resolution expertise - Find out what emotions bring to conflict - grasp why people think the way they do and how to process difficult situations - Practice self-awareness - explore common managerial pitfalls and take a realistic view of your skills - It's all about negotiation - encourage communication, work through resistance and meet privately with individuals Open the book and find: - When to address conflict - Help with starting a mediation meeting - Tips for creating a working agenda - Ways to assess the intensity of a conflict - Guidance on designing a conflict resolution plan - How to work with Human Resources - Pearls of wisdom from professional mediators
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
192
Release Date:
2014-12-17
Publication Date:
2014-12-30
Publisher:
John Wiley & Sons Australia Ltd
Languages:
Original: English
ISBN10:
0730319458
ISBN13:
9780730319450
Weight:
252 g
Height:
140 cm
Width:
216 cm
Thickness:
11 cm

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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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