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Fierce Conversations (Revised and Updated)

By Susan Scott

Product Image: Fierce Conversations (Revised and Updated)

Fierce Conversations (Revised and Updated)

Only 3 items left in stock
Description
Fully revised and updated-the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across-and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions-on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
368
Release Date:
2004-01-06
Publication Date:
2004-01-06
Publisher:
Penguin Publishing Group
Languages:
Original: English
ISBN10:
0425193373
ISBN13:
9780425193372
GPSR Manufacturer Reference:
[email protected]
Weight:
345 g
Height:
154 cm
Width:
232 cm
Thickness:
21 cm

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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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