Language of Global Success: How a Common Tongue Transforms Multinational Organizations

Name: Language of Global Success: How a Common Tongue Transforms Multinational Organizations
Brand: Princeton University Press
SKU: 9780691175379-G
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By Tsedal Neeley

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Description

Drawing on 650 interviews conducted across Rakuten's locations in Brazil, France, Germany, Indonesia, Japan, Taiwan, Thailand, and the United States, Neeley argues that an organization's lingua franca is the catalyst by which all employees become some kind of "expat"--someone detached from their mother tongue or home culture. Through her unfettered access to the inner workings of Rakuten, she reveals three distinct social groups: "linguistic expats," who live in their home country yet have to give up their native language in the workplace; "cultural expats," or native speakers of the lingua franca, who struggle with organizational values that are more easily transmitted after language barriers are removed; and finally "linguistic-cultural expats," who, while native to neither the lingua franca nor the organization's home culture, surprisingly have the easiest time adjusting to language changes. Neeley demonstrates that language can serve as the conduit for an unfamiliar culture, often in unexpected ways, and that there are lessons to be learned for all global companies as they confront language and culture challenges.

Product details

Edition:

illustrated

Number of Pages:

200

Release Date:

2017-08-29

Publication Date:

2017-08-29

Publisher:

Princeton University Press

Languages:

Published: English, Original: English

ISBN10:

0691175373

Weight:

454 g

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