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In Pursuit of Delight: Improving Net Promoter Scores through the Customer Experience

Name: In Pursuit of Delight: Improving Net Promoter Scores through the Customer Experience
Brand: CreateSpace Independent Publishing Platform
Availability: OutOfStock
Rating: 5 (1 reviews)

By Natalia Preiss

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Product details

Binding:: Paperback
Publication Date:: 2009-04-08
Publisher:: CreateSpace Independent Publishing Platform
Languages:: Published: English
ISBN10:: 1442139455
Weight:: 104 g

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