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PERFECT PHRASES FOR MANAGERS AND SUPERVI

PERFECT PHRASES FOR MANAGERS AND SUPERVI

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Description
The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today's workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:- Setting a tone of mutual trust and respect- Dealing with difficult employees and delicate problems- Conducting interviews and performance reviews- Empowering your people- Disciplining workers or terminating employment
Product details
Binding:
Paperback
Edition:
2
Number of Pages:
210
Release Date:
2010-07-09
Publication Date:
2010-06-18
Publisher:
McGraw-Hill
Languages:
Original: English
ISBN10:
007174231X
ISBN13:
9780071742313
Weight:
231 g
Height:
127 cm
Width:
203 cm
Thickness:
12 cm
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