Placeholder text
Pharma Customer Experience
By Sean McDade
Only 1 item left in stock
Description
In an increasingly competitive environment, it's no longer enough for pharma to develop drugs and technologies that treat, cure, or relieve the symptoms of disease. To be truly customer-centric-building long-term, reliable customer relationships-pharma must learn to treat patients and healthcare professionals the way hotels treat their guests.
Discover how pharma companies can differentiate themselves through exceptional customer experience-helping patients understand available support services, explaining what to expect from clinical trials, making it easy to onboard onto new medications, and much, much more.
In Pharma Customer Experience, Sean McDade presents twenty powerful strategies, all easy to implement, that can turn pharma companies into exceptional customer-centric organizations.
Product details
Binding:
Paperback
Number of Pages:
222
Release Date:
2021-11-21
Publication Date:
2021-11-30
Publisher:
Lioncrest Publishing
Languages:
Original:
English
ISBN10:
1544525591
ISBN13:
9781544525594
GPSR Manufacturer Reference:
Weight:
319 g
Height:
140 cm
Width:
216 cm
Thickness:
13 cm
Condition
Show more
Show less
Show more
Show less
Like new
Items present themselves flawlessly, free of any signs of wear. Your new book may even be unread and your new media comes in impeccable condition, including an undamaged dust jacket or original foil packaging.
€11,49