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Managing Conflict in the Workplace 4th Edition

By Shay Mcconnon

Managing Conflict in the Workplace 4th Edition Business, Finance & Career

Managing Conflict in the Workplace 4th Edition

Only 1 item left in stock
Description
This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win. Contents: About the authors; Preface; Introduction; 1. How the view explains our differences; 2. Differences in personality types; 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier?; 5. Understand and manage your feelings; 6. Develop your skills and increase your choices; 7. Four steps to resolution; 8. Preventing conflict; Appendices; Bibliography; Index; Conflict resolution workshop.
Product details
Binding:
Paperback
Edition:
4
Number of Pages:
144
Release Date:
2010-05-28
Publication Date:
2010-05-28
Publisher:
Little, Brown Book Group
Languages:
Original: English
ISBN10:
1845284135
ISBN13:
9781845284138
GPSR Manufacturer Reference:
[email protected]
Weight:
225 g
Height:
151 cm
Width:
233 cm
Thickness:
15 cm
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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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