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The Telco Churn Management Handbook

By Rob Mattison

Product Image: The Telco Churn Management Handbook

The Telco Churn Management Handbook

Only 1 item left in stock
Description
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
Product details
Binding:
Paperback
Number of Pages:
392
Release Date:
2005-05-12
Publication Date:
2006-01-16
Publisher:
Lulu.com
Languages:
Original: English
ISBN10:
1411652037
ISBN13:
9781411652033
GPSR Manufacturer Reference:
[email protected]
Weight:
635 g
Height:
152 cm
Width:
229 cm
Thickness:
24 cm
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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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€15,49

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