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PP FR HEALTHCR PROFESNLS

PP FR HEALTHCR PROFESNLS

0 - Default Title
Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations. Perfect Phrases(TM) for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:- Respond to patients' concerns empathetically and professionally- Resolve confl icts with colleagues and staff members- Break bad news with clarity and sensitivity- Deal with suspected child abuse or other illegal activity- Disclose medical errors with honesty and tact
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
146
Release Date:
2011-12-08
Publication Date:
2011-03-06
Publisher:
McGraw-Hill Education
Languages:
Original: English
ISBN10:
0071768335
ISBN13:
9780071768337
Weight:
165 g
Height:
127 cm
Width:
203 cm
Thickness:
8 cm
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