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ISO/IEC 20000

By Mart Rovers

Product Image: ISO/IEC 20000

ISO/IEC 20000

Only 1 item left in stock
Description
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: ¿ it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organisations; ¿ it supports ISO/IEC 20000-1: 2011training and certification; ¿ it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners. 'ISO/IEC 20000-1: 2011: A Pocket Guide' is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
178
Release Date:
2013-02-27
Publication Date:
2013-02-02
Publisher:
Van Haren Publishing
Languages:
Original: English
ISBN10:
9087537263
ISBN13:
9789087537265
Weight:
152 g
Height:
111 cm
Width:
178 cm
Thickness:
10 cm
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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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