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Seamless Government

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Seamless Government

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Description
Seamless Government tells how to re-engineer government agencies to meet the needs of its customers "seamlessly" that is, in a smooth, effortless, responsive manner. The author details a step-by-step approach for re-engineering in all levels of government, explaining how to assess, design, and implement radical changes in the way government does business-and how to overcome resistance along the way. "Full of fresh insights and illuminating examples. For readers outside the government, it will be a valuable guide to the ongoing struggle to improve the performance of public bureaucracies. For those inside the government (or other large organizations), it will be an indispensable how-to manual."-James Fallows, Washington editor, The Atlantic Monthly
Product details
Edition:
1
Number of Pages:
320
Release Date:
1994-08-22
Publication Date:
1994-09-28
Publisher:
Wiley
Languages:
Original: English
ISBN10:
078790015X
ISBN13:
9780787900151
GPSR Manufacturer Reference:
Weight:
668 g
Height:
157 cm
Width:
235 cm
Thickness:
23 cm

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Good
The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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