Placeholder text

Go to cart

Customer Experience in Experiential Leisure

By Yasmine Lebbadi

Customer Experience in Experiential Leisure

By Yasmine Lebbadi

0 - Default Title
Description
The experiential era is marked by consumers' thirst for extraordinary, intense, and memorable consumer experiences. Studies on the world of experiential leisure explain that these are, by definition, activities that are out of the ordinary, that people do not wish to repeat, and for which customers have high and confusing expectations. The aim of our research is to explore the specificities of the customer experience in experiential leisure and to contribute to both the scientific and professional worlds through a methodological overview that combines documentary research, exploratory surveys, and quantitative studies, using a verified model that explains the process of attracting, satisfying, and retaining customers in this sector.
Product details
Binding:
Paperback
Number of Pages:
208
Release Date:
2025-07-13
Publication Date:
2025-07-13
Publisher:
Our Knowledge Publishing
Languages:
Original: English
ISBN10:
6208872928
ISBN13:
9786208872922
Weight:
328 g
Height:
150 cm
Width:
220 cm
Thickness:
13 cm
Buy on Amazon
Currently sold out