Service Design

Name: Service Design
Brand: Rosenfeld Media
Availability: OutOfStock
Rating: 5 (1 reviews)

By Lavrans Løvlie

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Description

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Product details

Binding:: Paperback
Edition:: 1
Languages:: Original: English
Number of Pages:: 218
Publisher:: Rosenfeld Media
Publication Date:: 2013-03-13
ISBN / EAN:: 9781933820330
Weight:: 323 g
Dimensions:: 15/23/1 cm
GPSR Manufacturer Reference:: [email protected]

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