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Service Design

Product Image: Service Design

Service Design

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Description
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
218
Release Date:
2013-03-13
Publication Date:
2013-03-13
Publisher:
Rosenfeld Media
Languages:
Original: English
ISBN10:
1933820330
ISBN13:
9781933820330
GPSR Manufacturer Reference:
Weight:
323 g
Height:
152 cm
Width:
229 cm
Thickness:
13 cm

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