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Internet Retail Operations

By Laseter, Timothy M.

Internet Retail Operations Law

Internet Retail Operations

By Laseter, Timothy M.

0 - Default Title
Description
The rise of the Internet as the first choice for retail shoppers presents new challenges for retailers and suppliers. This book details how information technology evolved to play such a role in retail supply chain networks, how this has impacted supply chain networks, and how this has changed service operations. The first part of the text addresses information technology in relation to service and retail industries. The second part covers how the new supply chain dynamics impacts traditional service and retail delivery, the costs involved, the impacts on customer service, and customer expectations. The third part presents case studies of how different retailers meet challenges.
Product details
Edition:
illustrated
Number of Pages:
268
Release Date:
2011-07-19
Publication Date:
2011-07-19
Publisher:
CRC Press
Languages:
Original: English
ISBN10:
143980091X
ISBN13:
9781439800911
Weight:
543 g
Height:
157 cm
Width:
235 cm
Thickness:
19 cm
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