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Navigating the Human Side of Workplace Conflict
By Lin Kovack
0 - Default Title
Description
This book examines an alternative dispute resolution option known as the ombudsman who is totally confidential, impartial, informal, voluntary and unbiased. Ombudsman offer multiple pathways to resolve an issue where the individual chooses a specific one or can blend a few options to solve workplace issues. When we learn to solve the problems ourselves, we can transfer these skills to relationships, family, marriage, our communities, churches, HOAs, even unruly teenager behaviors, and disagreements with your neighbors.
Ombuds monitor the heartbeat of your organization. They know the inner secrets and identify behavioral patterns which could disrupt the performance and profitability of your company. Why would a company leader not want to know the truth about their workforce? Ombuds are one of the most influential and certainly the most knowledgeable professional within any agency but their duty is to confidentiality never revealing identities, only workplace issues. Ombuds compliment HR, the legal teams, and work collaboratively with collective bargaining units.
The value an ombuds offers to the organization was proven with a five-year comprehensive study examining public and private corporations, not-for-profits, federal agencies, higher education institutions, and healthcare, the first of its kind to compare similarities and distinct differences with recommendations for the future.
Product details
Binding:
Paperback
Number of Pages:
344
Release Date:
2025-02-24
Publication Date:
2025-10-09
Publisher:
Eliva Press
Languages:
Original:
English
ISBN10:
9999324517
ISBN13:
9789999324519
GPSR Manufacturer Reference:
Weight:
499 g
Height:
152 cm
Width:
229 cm
Thickness:
19 cm
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