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The Balanced Scorecard

By Kaplan, Robert S.

The Balanced Scorecard Business, Finance & Career

The Balanced Scorecard

Only 2 items left in stock
Description
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
Product details
Edition:
1
Number of Pages:
336
Release Date:
1996-09-01
Publication Date:
1996-09-01
Publisher:
Harvard Business Review Press
Languages:
Original: English
ISBN10:
0875846513
ISBN13:
9780875846514
Weight:
649 g
Height:
166 cm
Width:
244 cm
Thickness:
29 cm

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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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