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The Book On Operational Excellence
- Default Title
Description
Julian Mercer argues that most organizations don't fail for lack of ideas. They fail because their execution erodes under complexity. This book reframes operational excellence as a design discipline, not a management cliché.
Inside, readers will learn:Why clarity is the antidote to chaos in execution.The Execution Gravity Model: clarity, precision, resilience.How Toyota, UPS, and Apple exemplify operational integrity at scale.The Repeatability Stack: process, principle, people, platform.How to detect and reduce hidden friction through the Time-Talent-Tools audit.Why accountability requires architecture, not surveillance.How to sustain excellence as an ecosystem across culture, tools, and tempo.Frameworks like OPS/ARC and the Integrity Loop for building systems that absorb pressure instead of collapsing under it.
This is not a book of management platitudes or performance theater. It's a blueprint for leaders who want to operationalize excellence deliberately, so teams can deliver reliably under pressure, at scale, and over time.
Because operational excellence isn't about perfection. It's about predictability, integrity, and resilience. And in a world of noise and fragility, that's the edge that endures.
Product details
Binding:
Paperback
Number of Pages:
148
Release Date:
2025-07-30
Publication Date:
2025-07-30
Publisher:
The Book On Publishing
Languages:
Original:
English
ISBN10:
1997795779
ISBN13:
9781997795773
Weight:
196 g
Height:
140 cm
Width:
216 cm
Thickness:
8 cm
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