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Chocolates on the Pillow P

By Tisch, Jonathan M

Product Image: Chocolates on the Pillow P

Chocolates on the Pillow P

Only 1 item left in stock
Description
Praise for Chocolates on the Pillow Aren't Enough "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some."-Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more."-Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition."-Tiki Barber "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience from start to finish, well, it's true-chocolates on the pillow are not enough. A great read!"-David Neeleman, founder and former CEO, JetBlue Airways Corporation
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
272
Release Date:
2009-02-09
Publication Date:
2009-03-01
Publisher:
Wiley
Languages:
Original: English
ISBN10:
0470404639
ISBN13:
9780470404638
GPSR Manufacturer Reference:
[email protected]
Weight:
399 g
Height:
152 cm
Width:
229 cm
Thickness:
15 cm
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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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