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Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
By Jim Sterne
Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
By Jim Sterne
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Product details
Binding:
Paperback
Edition:
1
Number of Pages:
400
Release Date:
1996-09-25
Publication Date:
1996-09-25
Publisher:
Verlag John Wiley & Sons, Inc
Languages:
Published:
English,
Original:
English
ISBN10:
0471155063
Weight:
610 g
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