Placeholder text

Go to cart

This is Service Design Thinking (Hardback) : Basics : Tools - Cases

By Jakob Schneider

Product Image: This is Service Design Thinking (Hardback) : Basics : Tools - Cases

This is Service Design Thinking (Hardback) : Basics : Tools - Cases

Only 1 item left in stock
Description
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals. Besides an introduction to service design thinking through five basic principles, a selection of individual perspectives demonstrate the similarities and differences between various disciplines involved in the design of services. Additionally, the book outlines an iterative design process and showcases 25 adaptable service design tools, exemplifying the practice of service design with five international case studies. The book concludes with an insight into the current state of service design research and sets service design thinking in a philosophical context.
Product details
Edition:
1
Number of Pages:
376
Release Date:
2011-02-01
Publication Date:
2012-01-12
Publisher:
BIS Publishers bv
Languages:
Original: English
ISBN10:
9063692560
ISBN13:
9789063692568
GPSR Manufacturer Reference:
[email protected]
Weight:
1200 g
Height:
184 cm
Width:
240 cm
Thickness:
34 cm

Condition

Show more

Show less
Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
Available immediately
€29,49

Incl. VAT, plus shipping costs

PayPal
Visa
Mastercard
American Express
Only 1 item left in stock

Verified second-hand article

Verified second-hand item

Free shipping from 19€

€29,49