The Little Big Things

Name: The Little Big Things
Brand: HarperBusiness
SKU: 9780061894107-V
Price: 5.49 EUR
Availability: InStock
Rating: 5 (1 reviews)

By Peters, Thomas J.

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Description

"It is [Tom] Peters-as consultant, writer, columnist, seminar lecturer, and stage performer-whose energy, style, influence, and ideas have [most] shaped new management thinking." -Movers and Shakers: The 100 Most Influential Figures in Modern Business "We live in a Tom Peters world." -Fortune Magazine Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty, the patented Peters approach to leadership and business management-no-nonsense, witty, down-to-earth, insightful-is more pertinent now than ever. As essential for small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get "back to the basics" of running a successful enterprise. The Little Big Things offers a clear path back to what works, focusing on the practical details that build business excellence:- Actionable Business Strategy: Move beyond theory with witty, down-to-earth, and immediately applicable advice for owners and executives alike.- Innovative Management Thinking: Challenge convention and get "back to the basics" with Peters' patented, no-nonsense approach to running a successful enterprise.- Exceptional Customer Service: Discover why the small details-from a clean restroom to a simple "thank you"-are the big things that create lasting value and loyal customers.- Small Business Growth: Learn how to thrive in any economic climate, with guidance as essential for a Main Street shop as it is for a major corporation.

Product details

Binding:

Paperback

Edition:

1

Number of Pages:

576

Release Date:

2012-01-24

Publication Date:

2013-12-13

Publisher:

HarperBusiness

Languages:

Original: English

ISBN10:

0061894109

ISBN13:

9780061894107

GPSR Manufacturer Reference:

[email protected]

Weight:

717 g

Height:

133 cm

Width:

203 cm

Thickness:

34 cm

Condition

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Very good

Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.

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