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Service Strategy

By Majid Iqbal

Product Image: Service Strategy

Service Strategy

By Majid Iqbal

Only 2 items left in stock
Description
A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.
Product details
Binding:
Paperback
Number of Pages:
276
Release Date:
2007-05-30
Publication Date:
2007-05-30
Publisher:
Stationery Office Books
Languages:
Published: English, Original: English
ISBN10:
0113310455
Weight:
1021 g

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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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