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The Friction Project

By Sutton, Robert I

The Friction Project

Only 1 item left in stock
Description
Bestselling authors and Stanford University thought leaders Robert I. Sutton (The No-Asshole Rule) and Huggy Rao (Scaling Up Excellence) tackle one of the most persistent and destructive problems with organizations today. Find out why Adam Grant says "If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place." Every organization is plagued by destructive friction-the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers," so that teams and organizations don't squander the zeal, damage the health, and throttle the creativity and productivity of good people-or burn through cash and other precious resources. Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, which ranges from reframing friction troubles they can't fix right now so they feel less threatening to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).
Product details
Number of Pages:
304
Release Date:
2024-01-30
Publication Date:
2024-01-30
Publisher:
St. Martin's Publishing Group
Languages:
Original: English
ISBN10:
1250284414
ISBN13:
9781250284419
GPSR Manufacturer Reference:
[email protected]
Weight:
402 g
Height:
147 cm
Width:
223 cm
Thickness:
27 cm
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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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€12,79

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