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Delivering Happiness

By Tony Hsieh

Product Image: Delivering Happiness

Delivering Happiness

Only 1 item left in stock
Description
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
272
Release Date:
2013-03-19
Publication Date:
2013-03-09
Publisher:
Grand Central Publishing
Languages:
Original: English
ISBN10:
0446576220
ISBN13:
9780446576222
GPSR Manufacturer Reference:
[email protected]
Weight:
446 g
Height:
152 cm
Width:
229 cm
Thickness:
17 cm

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Good
The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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