Blueprints for Service Quality: The Federal Express Approach (Ama Management Briefing)

Name: Blueprints for Service Quality: The Federal Express Approach (Ama Management Briefing)
Brand: Amacom
Availability: OutOfStock
Rating: 5 (1 reviews)

By Hodgetts, Richard M

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Product details

Binding:: Paperback
Edition:: 2
Release Date:: 1994-06-01
Publication Date:: 1994-06-01
Publisher:: Amacom
Languages:: Published: English, Original: English
ISBN10:: 0814423566
Weight:: 113 g

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