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The Relationship Revolution

By Larry Hochman

Product Image: The Relationship Revolution

The Relationship Revolution

By Larry Hochman

0 - Default Title
Description
YOUR CUSTOMERS ARE ANGRY. VERY ANGRY! The turmoil of recession has left them feeling let-down, anxious and betrayed. They know how often businesses over-promise and under-deliver, and they're now deeply cynical. Trust in business is at an all-time low. This defining moment calls for nothing less than a 'Relationship Revolution'. The businesses that will prevail will be the ones who understand that customer relationships will be the dominant factor in determining success in the post-recession era. At a time when everyone is looking for value, this is where you can create the kind of 'unique value' that you need to succeed. Simple yet profound, practical and full of examples, this book will become essential reading for business leaders in the coming years.
Product details
Edition:
1
Number of Pages:
176
Release Date:
2010-02-05
Publication Date:
2010-03-22
Publisher:
Wiley
Languages:
Original: English
ISBN10:
0470687932
ISBN13:
9780470687932
GPSR Manufacturer Reference:
[email protected]
Weight:
284 g
Height:
139 cm
Width:
206 cm
Thickness:
27 cm
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