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See, Smile, Say Hello
0 - Default Title
Description
Start Seeing your customers as individualsStart Smiling to make emotional connectionsStart Saying Hello to communicate brilliantly
Exceptional service isn't about gimmicks. It's about human connection. In See, Smile, Say Hello, Michael Heppell shows you exactly how to master it.
50 easy to read, impactful chapters in 3 main sections.
SeePowerful tools and ideas to help you see your customers as individualsMake them feel valued, not processedKeep them in sight, never miss an opportunity and make every interaction count
SmileDesigned to help you create emotional connectionsHappy customers come back, spend more and WANT to connectDiscover the secrets to making deposits in your customer's emotional bank accounts
Say HelloFocus on communication and how to stand outIn a world full of noise, be the one people hearFrom smart use of AI, to authentic handwritten notes, it's never been more important to communicate with your customers
Do one and you'll make a differenceDo two and you'll make an impactDo all three and you'll make a fortune
Product details
Binding:
Paperback
Number of Pages:
244
Release Date:
2025-05-01
Publication Date:
2025-05-01
Publisher:
Gloop Books
Languages:
Original:
English
ISBN10:
1838161325
ISBN13:
9781838161323
GPSR Manufacturer Reference:
Weight:
392 g
Height:
127 cm
Width:
203 cm
Thickness:
16 cm
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