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Crm for Dummies

By Lars Helgeson

Crm for Dummies Business, Finance & Career

Crm for Dummies

Only 1 item left in stock
Description
- Gain a complete picture of who your customers are - Connect all aspects of your business with a CRM solution - Automate workflows and processes through CRM Create a holistic mindset with CRM Customer Relationship Management (CRM) is intimidating for new and experienced business owners alike. CRM reaches across every department in your organization, including sales, marketing, HR, and customer service. You need a solution that gives you the ability to look at your business as a whole, rather than as separate departments. With this book as a guide, you can successfully incorporate every aspect of your business into one CRM solution. Inside... - Connect marketing and sales into a single, connected platform - Choose the right CRM vendor - Track customers from first contact - Establish company culture through Complete CRM - Log conversations with customers - Define and measure goals - Incorporate events into CRM
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
368
Release Date:
2017-06-23
Publication Date:
2017-07-05
Publisher:
Wiley
Languages:
Original: English
ISBN10:
1119368979
ISBN13:
9781119368977
GPSR Manufacturer Reference:
[email protected]
Weight:
670 g
Height:
187 cm
Width:
233 cm
Thickness:
23 cm
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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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