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What Is Six SIGMA Process Management?

By Rowland Hayler

What Is Six SIGMA Process Management?

By Rowland Hayler

Only 1 item left in stock
Description
Two leading experts reveal the key concepts and techniques behind Six Sigma Process Management Six Sigma Process Management (SSPM) is a structured set of tools and techniques to help executives and teams continually address their customers' expectations. "What Is Six Sigma Process Management? "explains the SSPM methodology, helping business leaders determine which efforts will most positively impact on their customers, employees, and shareholders. SSPM provides a system that guides leaders on what to improve first and how to establish a portfolio of the best improvement efforts in their business. The book also offers: Insights on process management, including identifying critical customer process metrics Guidelines to improve customer satisfaction by identifying customer-seen failures Ways to enhance overall business improvement strategy Insights on how future SSPM developments can address modern business challenges
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
98
Release Date:
2005-06-16
Publication Date:
2005-06-30
Publisher:
MCGRAW HILL BOOK CO
Languages:
Original: English
ISBN10:
0071453415
ISBN13:
9780071453417
Weight:
186 g
Height:
154 cm
Width:
229 cm
Thickness:
10 cm
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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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