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Preventing & Managing Disruptive Passenger Behaviour

By Hardy, Philip N

Preventing & Managing Disruptive Passenger Behaviour

By Hardy, Philip N

0 - Default Title
Description
A comprehensive and informative resource for cabin crew on commercial flights to help them positively intervene to prevent and manage passengers behaving unruly or being disruptive, aggressive or violent. It includes guidance on the international and local legislation that covers unruly/disruptive passenger management and advice on the actions and strategies that can be employed to de-escalate the behaviour and bring to a safe conclusion incidents that are a risk to the passengers, crew or the aircraft.
Product details
Binding:
Paperback
Number of Pages:
36
Release Date:
2022-01-20
Publication Date:
2022-01-20
Publisher:
SecuriCare International Limited
Languages:
Original: English
ISBN10:
095601593X
ISBN13:
9780956015938
GPSR Manufacturer Reference:
[email protected]
Weight:
84 g
Height:
148 cm
Width:
210 cm
Thickness:
3 cm
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