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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
By John Goodman
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
By John Goodman
0 - Default Title
Product details
- Edition:
- 2
- Number of Pages:
- 288
- Release Date:
- 2019-02-05
- Publication Date:
- 2019-02-05
- Publisher:
- AMACOM
- Languages:
- Published: English, Original: English
- ISBN10:
- 0814439055
- Weight:
- 445 g
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