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High Performance Healthcare
High Performance Healthcare
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Description
High Performance Healthcare explains the critical concept of "relational coordination"-coordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain of communication. Gittell clearly demonstrates that relational coordination strengthens those weak links, enabling providers to deliver high quality, efficient care to their patients. Using Gittell's innovative management methods, you will improve quality, maximize efficiency, and compete more effectively.
High Performance Healthcare walks you step by step through the process of:
Identifying weak areas of relational coordination within your organization
Transforming work practices that are creating barriers to relational coordination
Building a high performance work system to foster consistent relational coordination across all disciplines
The book includes case studies illustrating how some healthcare organizations are already transforming themselves using Gittell's proven tools. It concludes by identifying industry-level obstacles to high performance healthcare and showing how individual organizations and their leaders can support sweeping change at the highest levels.
Policy changes and increased access to care will not alone answer the healthcare industry's problems. Timely, accurate, problem-solving communication that crosses all organizational boundaries is a powerful response to business as usual. High Performance Healthcare explains exactly how to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.
Product details
Edition:
1
Number of Pages:
354
Release Date:
2009-06-22
Publication Date:
2009-07-13
Publisher:
McGraw-Hill Education
Languages:
Original:
English
ISBN10:
0071621768
ISBN13:
9780071621762
Weight:
664 g
Height:
157 cm
Width:
235 cm
Thickness:
24 cm
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