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Restructuring in the Service Industries

By Gavin Poynter

Restructuring in the Service Industries

By Gavin Poynter

0 - Default Title
Description
Restructuring in the Service Industries: Management Reform and Workplace Relations in the UK Service Sector. An examination of the complex process of transformation in work organization, technology and labour and product markets that has occurred. The analysis moves between a broad appreciation of structural developments within the economies of the advanced industrial nations, and an in-depth study of enterprise and workplace. It is divided into four parts. The first part reviews the theoretical issues and debates raised by the growth of service industries and employment in the advanced industrial countries. Parts Two and Three are case studies of two service sectors - financial services and the National Health Service. Part Four relates the evidence to a broader appreciation of developments in management/workforce relations occurring in the service sector.
Product details
Edition:
1
Number of Pages:
274
Release Date:
2000-09-01
Publication Date:
2000-01-27
Publisher:
Routledge
Languages:
Original: English
ISBN10:
0720123410
ISBN13:
9780720123418
GPSR Manufacturer Reference:
[email protected]
Weight:
552 g
Height:
157 cm
Width:
235 cm
Thickness:
19 cm
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