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Customer Relationship Management in the Digital Age

Customer Relationship Management in the Digital Age

0 - Default Title
Description
Customer Relationship Management in the Digital Age charts the concepts, strategies, benefits, and technologies of CRM in an evolving and increasingly digital business landscape. It empowers readers to use CRM to forge enduring customer connections, optimize experiences, and drive loyalty across diverse industries and markets.
Product details
Edition:
1
Number of Pages:
248
Release Date:
2025-06-12
Publication Date:
2025-06-12
Publisher:
Routledge
Languages:
Original: English
ISBN10:
1032854383
ISBN13:
9781032854380
GPSR Manufacturer Reference:
Weight:
614 g
Height:
175 cm
Width:
250 cm
Thickness:
18 cm
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