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ITIL Foundation Handbuch

By itSMF Foundation

ITIL Foundation Handbuch Business, Finance & Career

ITIL Foundation Handbuch

Only 3 items left in stock
Description
Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
Product details
Binding:
Paperback
Number of Pages:
364
Release Date:
2015-06-23
Publication Date:
2015-06-23
Publisher:
The Stationery Office Ltd
Languages:
Original: German
ISBN10:
0113314698
ISBN13:
9780113314690
Weight:
335 g
Height:
110 cm
Width:
139 cm
Thickness:
20 cm

Condition

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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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