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Public Sector Management

Public Sector Management

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Description
Norman Flynn's major text shows that managing in the public sector can be more difficult than running a business. Reforms in the NHS, the civil service , local government and education all require managers to think and behave in new ways. Part One shows that since the mid-1970s successive governments have failed to make the big cuts in public spending which they said they wanted. But the decade of Thatcher governments has had a major impact on the way public services are run. Part Two looks in detail at the changes in management thinking and action. It shows that the main management tasks of strategy, competitive behaviour, pricing, investment decisions, performance management and service and organisation design all require distinctive approaches and skills in the public sector context. In conclusion, the book looks at the future for the public sector, arguing that we need to reassess the basic values which underlie the idea of public services if we are to produce responsive, effective services in the 1990s.
Product details
Number of Pages:
224
Release Date:
1990-04-01
Publication Date:
1990-04-01
Publisher:
Prentice Hall / Harvester Wheatsheaf
Languages:
Published: English, Original: English
ISBN10:
0745005926
Weight:
368 g
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