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Getting Past No

By Roger Fisher

Getting Past No Law

Getting Past No

Only 1 item left in stock
Description
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: - STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE REALLY WANTS - COUNTER DIRTY TRICKS - USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE - REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
161
Release Date:
1992-07-09
Publication Date:
1992-07-09
Publisher:
Random House UK Ltd
Languages:
Original: English
ISBN10:
0712655239
ISBN13:
9780712655231
GPSR Manufacturer Reference:
[email protected]
Minimum Reading Age:
0
Weight:
130 g
Height:
126 cm
Width:
195 cm
Thickness:
15 cm

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