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The ETTO Principle

By Erik Hollnagel

The ETTO Principle Business, Finance & Career

The ETTO Principle

By Erik Hollnagel

0 - Default Title
Description
Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. This bias towards performance failures leads to a neglect of normal performance. It assumes that failures and successes have different origins so there is little to be gained from studying them together. Erik Hollnagel believes this assumption is false and that safety cannot be attained only by eliminating risks and failures. The alternative is to understand why things go right and to amplify that. The ETTO Principle looks at the common trait of people at work to adjust what they do to match the conditions. It proposes that this efficiency-thoroughness trade-off (ETTO) is normal. While in some cases the adjustments may lead to adverse outcomes, these are due to the same processes that produce successes.
Product details
Edition:
1
Number of Pages:
164
Release Date:
2009-06-01
Publication Date:
2009-05-28
Publisher:
CRC Press
Languages:
Original: English
ISBN10:
0754676773
ISBN13:
9780754676775
GPSR Manufacturer Reference:
[email protected]
Weight:
417 g
Height:
161 cm
Width:
240 cm
Thickness:
14 cm
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