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Managing Information Quality

By Eppler, Martin J.

Managing Information Quality

By Eppler, Martin J.

0 - Default Title
Description
It still holds true: information is not always the answer. Information is often part of the problem. While the main goal of information in the business place is to - able adequate decisions and actions, it can also lead to numerous negative effects: it can confuse, block creativity, or it can lead to hectic activism, stress and fatigue. Information can distract and divert attention, and it may even delay important - cisions ¿ the paralysis by analysis. Strategies to avoid these dysfunctional effects of information can be divided into sender-based strategies and receiver-based strategies. In my previous research, I have looked at receiver-based strategies that outline effective ways of dealing with information overload. This book, by c- trast, analyzes sender-based strategies that aim at making content actionable by increasing its information quality. By offering relevant and sound information in a convenient and reliable manner, managers and information providers ranging from analysts to CEOs can not only optimize communication, they can also improve their reputation, employee satisfaction and customer loyalty. In a time where - formation has become a commodity or even a nuisance, this is a valuable strategy. The main premise of this book is consequently that information quality has - ready become a (if not the) decisive factor of the information economy. Many companies, however, are not managing this factor systematically.
Product details
Edition:
2
Number of Pages:
412
Release Date:
2006-07-06
Publication Date:
2006-07-06
Publisher:
Springer Berlin Heidelberg
Languages:
Original: English
ISBN10:
3540314083
ISBN13:
9783540314080
GPSR Manufacturer Reference:
[email protected]
Weight:
857 g
Height:
160 cm
Width:
241 cm
Thickness:
30 cm
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