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Essentials of Quality with Cases and Experiential Exercises

Essentials of Quality with Cases and Experiential Exercises

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Description
Thoroughly tested and used by students and proven to help students taking the American Society for Quality's Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today's economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
416
Release Date:
2010-03-12
Publication Date:
2010-02-22
Publisher:
Wiley
Languages:
Original: English
ISBN10:
0470509597
ISBN13:
9780470509593
GPSR Manufacturer Reference:
Weight:
474 g
Height:
151 cm
Width:
225 cm
Thickness:
21 cm
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