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Manager's Guide to Excellence in Public Relations and Communication Management

By Grunig, James E.

Manager's Guide to Excellence in Public Relations and Communication Management Law

Manager's Guide to Excellence in Public Relations and Communication Management

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Description
This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis. The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are: * the core or inner sphere of communication excellence -- the knowledge base of the communication department, * the shared expectations of top communicators and senior managers about the function and role of communication, and * the organization's culture -- the larger context that either nurtures or impedes communication excellence. This text also examines communication excellence as demonstrated in specific programs developed for specific publics.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
272
Release Date:
1995-07-01
Publication Date:
1995-07-01
Publisher:
Routledge
Languages:
Original: English
ISBN10:
0805818103
ISBN13:
9780805818109
GPSR Manufacturer Reference:
[email protected]
Weight:
399 g
Height:
152 cm
Width:
229 cm
Thickness:
15 cm
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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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