CRM Unplugged

Name: CRM Unplugged
Brand: John Wiley & Sons
Availability: OutOfStock
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Description

Building and maintaining a customer-centered enterprise cost-effectively is a hot topic and key business issue. This book provides the definitive work on how to derive return from investment. It shows readers strategies for successful CRM implementation into a company, and how to achieve a good ROI through CRM, and also details best practices.

Product details

Edition:: 1
Languages:: Original: English
Number of Pages:: 205
Publisher:: John Wiley & Sons
Publication Date:: 2004-04-09
Release Date:: 2004-05-28
ISBN / EAN:: 9780471483045
Weight:: 507 g
Dimensions:: 161/240/16 cm
GPSR Manufacturer Reference:: [email protected]

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