How to Measure Anything

Name: How to Measure Anything
Brand: Wiley
SKU: 9781118539279-V
Availability: OutOfStock
Rating: 5 (1 reviews)

By Hubbard, Douglas W

Only 1 item left in stock

Description

Now updated with new measurement methods and new examples, How to Measure Anything shows managers how to inform themselves in order to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, technology risk, and technology ROI. - Adds new measurement methods, showing how they can be applied to a variety of areas such as risk management and customer satisfaction - Simplifies overall content while still making the more technical applications available to those readers who want to dig deeper - Continues to boldly assert that any perception of "immeasurability" is based on certain popular misconceptions about measurement and measurement methods - Shows the common reasoning for calling something immeasurable, and sets out to correct those ideas - Offers practical methods for measuring a variety of "intangibles" - Provides an online database (www.howtomeasureanything.com) of downloadable, practical examples worked out in detailed spreadsheets Written by recognized expert Douglas Hubbard-creator of Applied Information Economics-How to Measure Anything, Third Edition illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.

Product details

Edition:

3

Number of Pages:

432

Release Date:

2014-04-25

Publication Date:

2014-03-17

Publisher:

Wiley

Languages:

Original: English

ISBN10:

1118539273

ISBN13:

9781118539279

GPSR Manufacturer Reference:

[email protected]

Weight:

596 g

Height:

164 cm

Width:

238 cm

Thickness:

41 cm

Buy on Amazon

Condition

Show less

Very good

Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.

Used - very good €36,57

Available immediately

€36,57

Incl. VAT, plus shipping costs

Only 1 item left in stock

Verified second-hand article

Verified second-hand item

Free shipping from 19€

€36,57