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Social Media Equals Social Customer

By Donnovan Simon

Social Media Equals Social Customer book

Social Media Equals Social Customer

By Donnovan Simon

- Used - very good
Description
It's hard to believe that just ten years ago, few people had even heard of social media. Today it's a critical part of doing business-and yet many companies still don't realize the power of connecting with people online. To get the most out of these relationships, it's important to develop strategies that engage both existing and potential customers.
Author Donnovan Simon, an expert communicator, explores how to get the most out of your social media efforts in this instructional guidebook. You can learn how to
¿ connect with social customers;¿ manage the customer experience online;¿ communicate with different generations of consumers;¿ measure the success of your social media efforts; and¿ prepare for the next generation of customers.
You can build your business via social media. Take ownership of the future and deliver your shareholders and customers the value they deserve with the strategies in Social Media Equals Social Customer.
Product details
Binding:
Paperback
Number of Pages:
154
Release Date:
2013-08-22
Publication Date:
2013-08-21
Publisher:
iUniverse
Languages:
Original: English
ISBN10:
149170232X
ISBN13:
9781491702321
Weight:
203 g
Height:
140 cm
Width:
216 cm
Thickness:
9 cm
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