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Hostage at the Table

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Hostage at the Table

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Description
HOSTAGE AT THE TABLE Conflict is a part of our everyday human behavior that stems from a basic fight¿or¿flight instinct. Too often, however, we believe that conflict is something that must be avoided at all costs; this tendency to suppress conflict can spark a cascade of negative emotions that eventually derail managers, leaders, and organizations. George Kohlrieser-an international leadership professor, consultant, and veteran hostage negotiator-explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems, and he shows how business leaders in particular can develop and access the skills they need to create trust and a positive mind¿set in their companies. Filled with dramatic and compelling stories of true¿tölife hostage situations, Hostage at the Table is a thoroughly researched book that shows how to - Put the "Fish on the Table" to resolve conflict - Learn to bond, even with your "enemy" - Never think like a hostage - Tap into the power of dialogue and negotiation - Access the law of reciprocity to build cooperation - Be a secure base to establish trust - Understand that the person is never the problem - Master the mind's eye and visualize success Every day somewhere in the world, hostage negotiators confront the most violent disputes imaginable and report a success rate far exceeding 90 percent. Who are the "hostages at the table" in your organization? Although the answers may sometimes surprise, readers will never forget Kohlrieser's lessons for setting them free.
Product details
Edition:
3
Number of Pages:
238
Release Date:
2022-03-01
Publication Date:
2006-06-20
Publisher:
Wiley John + Sons
Languages:
Original: English
ISBN10:
07879838450500296405
ISBN13:
9780787983840
GPSR Manufacturer Reference:
Minimum Reading Age:
5
Maximum Reading Age:
7
Weight:
540 g
Height:
159 cm
Width:
236 cm
Thickness:
26 cm

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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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