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Winning Customer Centricity

By Denyse Drummond-Dunn

Winning Customer Centricity

By Denyse Drummond-Dunn

0 - Default Title
Description
Customer centricity isn't just a goal or buzzword; it's a make-or-break necessity for succeeding in business today. In fifty short chapters (one for each week of the year), this book accompanies you on your journey to increased customer centricity. Its unique approach enables you to strategically turn your organisation into a customer-focused powerhouse, from the inside out. Winning Customer Centricity will show you how to: Integrate customers into your company's very DNA, from strategy to infrastructure Choose and connect with the right customers and build long-term relationships Reinvent your brand to ignite and maintain customer demand and loyalty ..... and a whole lot more. Whether you're starting a new company, seeking to turn around one that's underperforming, or working to build upon a solid foundation, Winning Customer Centricity will help you to put your customers where they belong-at the very heart of your business!
Product details
Binding:
Paperback
Number of Pages:
134
Release Date:
2015-02-25
Publication Date:
2015-03-30
Publisher:
C3Centricity
Languages:
Original: English
ISBN10:
2970099802
ISBN13:
9782970099802
GPSR Manufacturer Reference:
[email protected]
Weight:
206 g
Height:
152 cm
Width:
229 cm
Thickness:
8 cm
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