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Managers as Designers in the Public Services: Beyond Technomagic

By David Wastell

Product Image: Managers as Designers in the Public Services: Beyond Technomagic

Managers as Designers in the Public Services: Beyond Technomagic

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Description
Applies the principles of Systems Thinking and Design Thinking to show how we need a 'design revolution' in the public services. Rather than monitoring, measuring and controlling, public sector managers need to see themselves as designers, reshaping work systems and the workplace. Case studies offer positive outcomes from IT innovation.
Product details
Binding:
Paperback
Number of Pages:
220
Release Date:
2011-09-07
Publication Date:
2011-09-30
Publisher:
TRIARCHY PR LTD
Languages:
Original: English
ISBN10:
1908009314
ISBN13:
9781908009319
Weight:
375 g
Height:
172 cm
Width:
244 cm
Thickness:
20 cm

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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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