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Borisoff, D: Conflict Management

By David Victor

Product Image: Borisoff, D: Conflict Management

Borisoff, D: Conflict Management

By David Victor

Only 1 item left in stock
Description
This brief, theoretically grounded, yet practical text has proven successful with both student and professional audiences, offering clear, usable advice on how to manage the conflicts that arise on the job and in personal relationships. Important chapters dealing with issues of intercultural communication and gender have been revised and rewritten to reflect the most current research, and the unique material on conflict and writing allows students to gain insight into a medium of communication overlooked by most texts. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing students with a genuinely effective structure for working through differences with colleagues, friends, and others they might encounter.
Product details
Binding:
Paperback
Edition:
2
Number of Pages:
256
Release Date:
1997-10-28
Publication Date:
1997-10-28
Publisher:
Pearson
Languages:
Published: English, Original: English
ISBN10:
0205272940
ISBN13:
9780205272945
Weight:
365 g
Height:
152 cm
Width:
228 cm
Thickness:
17 cm

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Good
The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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